Hexagona rewards your loyalty.
Our loyalty program, free of charge, has been designed for you.
Your loyalty account offers you the opportunity to have a better shopping experience, by easily earning points while enjoying exclusive benefits.
How to benefit from the loyalty program?
To benefit from the loyalty program, you must:
Create your account: create an account to become a member of the loyalty program
Collect points for all your purchases: earn points with purchases made on hexagona.com
Exchange your points for discounts: redeem your points for discounts
How to earn bonuses in the loyalty program?
To earn additional points in the loyalty program, simply follow Hexagona on social media. The points will be automatically added to your account.
Need more details?
Since when has the loyalty program been available?
The loyalty program has been available since October 2024. Points
are not accumulated for purchases made before this period.
How to join the loyalty program?
To become a member, you need to have an account. To do this, go to the "Account" section at the top of the page. Enter your email address (please ensure that your email address is valid, otherwise you will not be able to reconnect to your personal space) as well as all the requested items, then click on "Create your account." Choose a password and then click on "Sign up."
What are the benefits of the loyalty program?
The loyalty program offers you the following benefits:
Example: 130
points = €13 deductible on your next order
How are points calculated in the loyalty program?
The points correspond to the total amount of any purchase on the site
hexagona.com (bag, small leather goods, e-gift card) (including VAT; Delivery charges not included in the calculation).
How to accumulate points in the loyalty program?
To earn additional points, simply follow us on social media. Points are automatically accumulated in your account.
When are the points available?
Points are credited to your account automatically after every
purchase on the site hexagona.com
Do orders placed before October 2024 earn points?
No. The loyalty program was launched in October 2024. It is not
possible to earn points for purchases made before this period.
How long are the points valid?
Is there a limit to points?
The order has been returned, what happens to my account?
For any order return, points are automatically removed
from your account.
The discount code has been deleted, lost, what to do?
To find your discount information, please go to your
customer account in the "Loyalty Program" section.
Is it possible to combine the discount with other promotions?
For the moment, it is not possible to combine the discount with
other promotions.
Where are the receipts with the points used?
The points have been exchanged for discounts applied to your
purchases. The discounts used for your purchases are visible on your
account, your invoice, and order email.
How to get exclusives?
Sign up for the newsletter and enjoy 10% off your
first order.
In which country is the program valid?
The loyalty program is valid everywhere (in mainland France,
DOM-TOM, EU, outside the EU) for all account holders.
How to leave the loyalty program?
If you wish to leave the program, please contact us here.
How to return to the loyalty program?
To become a member of the loyalty program again, you must have
an activated account. Unused previously accumulated points will be restored
automatically. If needed, contact us here.
Another question? Contact us here.
